Full FAQ Listing
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My Profile and Homepage
- How do I update my profile?
- I want to remove all my details from Friends Reunited
- I don't want to see the Friends and Places updates showing on my homepage...
- How do I amend my name?
- I don't want to see everything that I have done with my membership on My Homepage...
- I don't want to see the Latest News from Members at My Places on my Homepage...
- How do I remove my WeeMee as my profile picture?
- What is a newsflash?
- How do I remove my newsflash?
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My Places
- How can I just see who is new or updated in my place listing?
- Can't I search for schools in a certain area anymore?
- How do I find my school and my old classmates?
- How do I add my name to a workplace?
- How do I list my name with a team or club?
- Why does everyone else have a 'Send Message' icon next to their name on my place listing?
- How do I list my name where I used to live?
- How can I change the surname that I am listed as?
- I can't find the correct branch/ department of my workplace?
- How can I add my team or club?
- How do I show that I lived at two numbers in one street?
- I can't find my street listed...
- How do I change the years that I am listed at a place?
- The street that I lived in no longer exists...
- The correct town is not showing on my workplace picklist...
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My Mail / Sending Messages
- How do I send a message to someone?
- Where are my messages?
- Can I send a message to a few friends at a time?
- How do I reply to a message that I have received?
- How do I know if my message was sent successfully?
- How do I know if the message that I sent to another member has been read?
- What is a buzz?
- What does the 'Leave comment' do?
- How can I delete a comment I left?
- How can I view buzzes that have been sent to me?
- I don't want this buzz showing on my profile...
- Can I send a photo with my email?
- Games
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Privacy settings
- How can I control who sees which parts of my profile?
- I don't want to be followed
- Will anyone know that I have looked at their profile/ who has looked at mine?
- How can I block someone from contacting me or writing on my profile?
- How can I remove a block against someone contacting me?
- I don't want everyone to be able to view the comments on my page...
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Troubleshooting
- I'd like an INSTANT reminder of my PASSWORD...
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I am a Friends Reunited member but I can't get into my membership...
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My name is listed more than once - how can I correct that?
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I can't validate my membership ...
- How do I REMOVE my name from a place that I am listed at?
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I can't login - I'm being told that my email address is invalid...
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Why do you keep suggesting that I join places that have nothing to do with me?
- How do I change the school leaving year that I am listed at?
- I don't want to be shown as online - how change I change this?
- Whenever I login - I get someone else's membership...
- I don't want both my maiden name and my current surname to be displayed.
- I don't want to be automatically logged in to Friends Reunited...
- My wife/ husband/ relative wants to register with FR but keeps being logged in to my membership...
- Where have the "Trying to Find" message boards gone?
- Where is my personal webpage / blog gone from my Home Page?
- I really object to an image or some text that I have seen...
- I can't login - I'm being told that browser's cookie is disabled
- An ex-colleague still has their emails being sent to our company ...
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Reunions
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Friends lists
- What does 'follow a friend' mean?
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Why can I no longer see my name on another member's friends list ?
- How do I add a friend to my list?
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I want to change someone from 'following' to 'Friends and Family'?
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How do I remove someone from my friends list?
- What is my friends list?
- What is a Friends Request?
- Can I invite friends that are not listed on Friends Reunited?
- I've added someone as a friend but they are not on my list...
- How do you work out the list of people you think I might know?
- Can I add my friends from my MSN list onto my Friends Reunited friends list?
- What is the Suggested Friends page?
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I don't want to see some of the suggested friends that you show me...
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Photos and Videos
- How do I add a photo to my profile?
- How can I change my profile picture?
- How do I add a video to my profile?
- How do I add a photo to a school or place that I am listed at?
- Can I sort my photos into different folders?
- How large a size photo can I upload?
- Can I move my photo to a different album?
- How do I remove a photo that I added?
- What format do you accept photos in ?
- How do I add my WeeMee as my profile picture?
- Can I edit the title of my photo album or delete it?
- How can I make my photos private?
- What format and size does my video/ movie upload need to be?
- I want to amend the date or some text on my photo...
- Can I upload more than one photo at a time?
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General Stuff
- How can I find someone on Friends Reunited?
- How do I CHANGE MY EMAIL ADDRESS, NAME or PASSWORD??
- My relative or friend has passed away but is still listed on Friends Reunited..
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I DON'T WANT TO RECEIVE ANY EMAILS FROM YOU ...
- I don't want to be shown as online, how can I change to offline?
- What does the online status actually mean?
- You’ve sent me a ‘new people’ email but I can’t see who is new...
- How much does it cost to use Friends Reunited ?
- Can I see how many people have looked at my profile?
- How can I tell when someone last updated their profile?
- Can I search for someone just by their forename or just their surname?
- I can not find my correct county in the area pick list to locate my school or workplace...
- Photo Tagging
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Groups
- I don't want to receive email updates about my Groups ...
- How do I find a group?
- Can I start my own group?
- What are groups?
- How do I delete a group from my profile (remove myself from a group)?
- Can other members see who I am when I join a group?
- How can Friends Reunited control what goes on in a group?
- If I join a group - will it show on my profile?
- Why do I have to join a group to post a message or add a photo?
- Why does my group need a category and type?
- How do I suggest new features or group categories?
- Timeline
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Chat
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Where has the send button gone in chat rooms?
- What is Chat?
- How can I start using chat?
- How can I make the text in the chat panel larger?
- I don't want to chat - can I switch it off?
- How do I use an alias or site name?
- Can anyone use chat?
- Can I just chat to my friends?
- I want to join a chat but the chat room is full...
- How do I report members in a chat for inappropriate behaviour?
- I've tried to join a chat but I can't see if I'm in it...
- Can I have more than one chat open at the same time?
- How do I change between a few chats that I am part of?
- Can we use emoticons (smileys etc) in our chats?
- People are joining but not chatting which is stopping others from joining our chat...
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Where has the send button gone in chat rooms?
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Soundtrack of My Life
- What is Soundtrack of My Life?
- Can I hide my Soundtrack of My Life?
- Can I listen to other peoples?
- How do I access Soundtrack of My Life
- How do I buy Soundtrack of My Life?
- What happens if my payment doesn't work?
- What happens when I buy it as a gift for a friend?
- What happens when I buy it?
- What happens when you trial period runs out?
- Why can't I skip to a specific track?
- Blog
